Privacy Policy

At KE-Botanicals, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.

Information We Collect

We may collect personal information that you voluntarily provide to us when you:

• Register on our website
• Place an order
• Subscribe to our newsletter
• Contact us with inquiries
• Participate in surveys or promotions

The types of personal information we may collect include your name, email address, phone number, shipping address, payment information, and any other details you choose to provide.

How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Communicate with you about your orders or account
• Respond to your customer service requests
• Send you marketing communications (if you've opted in)
• Improve our website and product offerings
• Prevent fraudulent transactions
• Comply with legal obligations

Sharing Your Information

We do not sell or rent your personal information to third parties. We may share information with:

• Service providers who assist with payment processing, shipping, and marketing
• Legal authorities when required by law
• Business partners in the event of a merger or acquisition

All third-party service providers are required to maintain the confidentiality of your information.

Data Security

We implement appropriate security measures to protect your personal information, including:

• SSL encryption for all data transmissions
• Secure storage of sensitive information
• Regular security assessments

However, no internet transmission or electronic storage is 100% secure, so we cannot guarantee absolute security.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data
• Opt out of marketing communications
• Withdraw consent where processing is based on consent

To exercise these rights, please contact us at privacy@kebotanicals.com.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Remember your preferences
• Analyze website traffic
• Improve user experience

You can control cookies through your browser settings, but disabling them may affect website functionality.

Changes to This Policy

We may update this Privacy Policy periodically. The updated version will be posted on our website with a new "Last updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us at:

KE-Botanicals
Attn: Privacy Officer
123 Green Valley Road
Nyeri, Kenya
Email: privacy@kebotanicals.com